5 YEAR GUARANTEE

When choosing A Jones & Sons Ltd for your driveway or landscaping project, your work comes with a 5 year installation guarantee. The guarantee will take effect, only when the project has been satisfactorily completed and this is defined as all work has been completed by ourselves and the customer has made payment for the said project.

The guarantee covers the installation for general domestic use and does not extend to cover damage or deterioration caused by, or resulting from, misuse, heavy goods vehicles, natural weathering or extreme weathering, lack of maintenance (including repointing or sealing after a period of 2 years from the original date of completion), impact damage, commercial use or stain cased by any substance whatsoever.

Movement, contraction or expansion of all subbase soil due to, but not limited to climate change, tree root activity, earthquakes, underground drains, mine works and changes to the local water table. All of these are outside the control of ourselves. Therefore, the guarantee does not cover damage caused by these or related factors.

In the event of a claim, every reasonable effort will be made to ensure any remedial work will be completed. Once again thank you for choosing A Jones & Sons for your project.